Technician Performance
Total Issues
9
Open Issues
8
Critical Issues
2
High Severity
2
Performance Dashboard
Issues (8 open)
| TECHNICIAN | BRANCH | TOTAL JOBS | RESOLVED | SLA COMPLIANCE | AVG TAT | FIRST-TIME FIX | RATING | SCORE |
|---|---|---|---|---|---|---|---|---|
|
Senthil Kumar
|
Main Branch | 3 | 0 | 0% | 4.2 hrs | 66.7% | 5.0 | 99% |
|
Ramesh V
|
Main Branch | 3 | 1 | 33.3% | 4.2 hrs | 66.7% | 4.9 | 98% |
|
Karthik Muthu
|
Main Branch | 1 | 0 | 0% | 4.2 hrs | 0% | 4.9 | 98% |
|
Priya Ramalingam
|
Main Branch | 0 | 0 | 98.5% | 4.2 hrs | 95% | 4.9 | 98% |